Please See COVID-19 Update
Warming Centers for Upcoming Freezing Temperatures
From Austin-Travis County Emergency Medical Services:
During the upcoming holiday, many City facilities will be closed. Because of this, the City of Austin will be opening the following locations to the general public to serve as warming centers for short-term relief from freezing temperatures.
HOURS OF OPERATION
This information is subject to change as weather conditions change. For the most up-to-date locations and hours please check austintexas.gov/alerts for the most current emergency information in multiple languages.
WHAT IS A WARMING CENTER
A Warming Center is a safe place where anyone in the community can come inside to get temporary relief from the cold weather during normal operating hours. Pets are not permitted inside Warming Centers. If someone arrives with a pet, facility staff will contact Animal Services to provide pet support.
Rental Assistance & Homeowner's Assistance Programs
Texas Rent Relief- The Texas Rent Relief Program has helped renters with the following costs starting as far back as March 13, 2020
**UPDATE: Accepting New Applications For Limited Time, March 14-28, 2023-Texas Rent Relief Program has $96M remaining to help Texans affected by the pandemic. We will accept new applications for rent and utility assistance from Tuesday, March 14 at 8 a.m. CT to Tuesday, March 28 at 11:59 p.m. CT.
Georgetown Rent or Mortgage Assistance-
Thanks to a donation from Georgetown Health Foundation, Catholic charities of Central Texas has special funding available for Georgetown-area residents who did not receive stimulus checks under the CARES act.
1. Must be a Georgetown or Georgetown ETJ resident living with the following zip codes-78626,78628,78633,78673,78634
2. Must not have received CARES Act stimulus check payments
Contact Catholic Charities Central Texas @ 512-651-6100 (Open M-F 8:30-5:00pm)
ul Resources for Tenants
Free telephone counseling service available to Travis, Hays, and Williamson County residents.
Call 512-474-1961 (Monday through Friday 9:00 AM to 12:00 PM and Monday through Thursday 1 PM to 4 PM)
Call 512-474-7006 (Monday through Friday 8:30 AM to 12 PM & 12:30 PM-5:00 PM)
Complete an online intake and we will get back to you in one to two business days.
Texas Free Legal Answers-ABA Free Legal Answers
ABA Free Legal Answers is a virtual legal advice clinic for qualifying users to post civil legal questions at no cost.
The handbook is for residential tenants and is published as a public service by the Texas Young Lawyers Association
LiveChat on TexasLawHelp.org
LiveChat connects you with an attorney, paralegal, or law student in real time. They can help you better understand legal information on the website and—in some cases—provide legal advice.
All LiveChat services, including navigation assistance, legal information, and legal advice, are completely free.
Monday – Wednesday
10 AM – 2 PM
When TexasLawHelp.org LiveChat is available, you will see an icon in the bottom right corner of the screen.
Justice of the Peace, Precinct 3, Georgetown Annex
100 Wilco Way, Suite 204
Volunteers of America - Volunteers of America Texas is a ministry of service dedicated to helping people in need rebuild their lives and reach their full potential. Through hundreds of human service programs, including housing and healthcare, we help more than 11,000 people in more than 30 urban and rural communities statewide. For more than a century, we support and empower America’s most vulnerable groups, including veterans, at-risk youth, homeless individuals and families as well as seniors and their caregivers.
An FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This benefit will pay $50 toward your internet bill, if you qualify. Go to: https://www.fcc.gov/broadbandbenefit for more information.
FEMA is offering support to families that incurred funeral expenses from
deaths due to COVID-19 after January 20, 2020.
To be eligible for funeral assistance, you must meet these conditions:
The death must have occurred in the United States, including the U.S. territories, and the District of Columbia. The death certificate must indicate the death was attributed to COVID-19. The applicant must be a U.S. citizen, non-citizen national, or qualified alien who incurred funeral expenses after January 20, 2020. There is no requirement for the deceased person to have been a U.S. citizen, non-citizen national, or qualified alien.
Catholic Charities has special funding available to provide rent, mortgage and utility assistance for Georgetown-area residents who did not receive stimulus checks under the CARES Act. Additional details and an application for assistance are located on their website under “special assistance opportunities” : https://ccctx.org/financial-stability.
DISASTER HOTLINE: 512-766-7111 - To help Central Texans impacted by the Texas Winter Storm. https://www.ccctx.org/disaster-response/
Catholic Charites of Central Texas is pleased to assist Williamson County individuals and families who are have difficulty paying their utility bills.
Round Rock: • Friday, April 1 • Friday, May 6 • Friday, June 3 @ St. John Vianney Catholic Church St. Francis House 8 Lake Drive Round Rock, TX
78665 Taylor: • Friday, April 8 • Friday, May 13 • Friday, June 10 @ Our Lady of Guadalupe Catholic Church Sisters of St. John Bosco Parish Center Room 113 110 W. Rio Grande Taylor, TX 76574
Please bring: • Current copy of utility bill (in your name) • Photo ID
*Individuals unable to come in-person may request assistance by emailing firstname.lastname@example.org. ATMOS Energy, Reliant Energy and Texas Gas assistance is available for all zip codes.
Texas Utility Help
Texas Utility Help can give financial assistance to qualified Texas homeowners and renters with low income. Eligible expenses include electricity, gas, propane, water, and wastewater.
The Caring Place offers assistance with food, rent, utilities, clothing, car repairs, home repair, transportation/gas vouchers, emergency/temporary shelter (hotel assistance), disasters, and more. Case management programs provide additional support. Food programs: Our Daily Bread offers assistance with fresh food for Individuals and Families, and Healthy Options Programs for the Elderly (HOPE) . They also have a thrift store. Call the Programs & Services line at 512-943-0709 or 512-688-3595 for more information. The Caring Place is located @ 2001 Railroad Avenue, Georgetown. The Caring Place is able to provide hotel assistance. Those in need should present in person to 2001 Railroad avenue between 9-4 --- ideally should arrive before 3PM. Please note we are closed on Friday and Monday. Georgetown PD is aware and able to assist in setting up a hotel room after hours.
Note: Other food pantries in the Georgetown area:
Santa Rosa Food Pantry-
The Santa Rosa Food Pantry (Andice)
The Santa Rosa Food Pantry
The food pantry is located in Carr Hall- hours of operation below
Heaven's Harvest Food Pantry - River of Life Church - Thurs 7:00-8:00 PM
6040 Airport Rd.
Georgetown, TX - 78628
Phone: (512) 863-0854
Fax Number: (512) 508-3222
Opportunities offers programs such as Head Start, Meals on Wheels, community services, affordable housing, utility assistance (such as the CEAP program to help pay for heating and electric bills, for those who qualify), job skills training for qualified low income households as well as administering COVID-19 utilities assistance for the City of Georgetown Utilities.
Notes Regarding City of Georgetown Utilities:
1) The City of Georgetown Electric and Water Utility Services has a program that assists customers financially impacted by the COVID-19 Pandemic with paying their utility bill. This funding can be used to help City water and electric customers with unpaid City utility bills. The program is administered through Opportunities for Williamson & Burnet Counties and the application can be found by clicking on the following link: https://www.owbc-tx.org/community-services-online-application/administering
2) There is a utility bill penalty waiver for Georgetown Utilities where a customer who is disabled, or who is 60 years of age or older, may request, a standing waiver of the late penalty, for utility payments made after the due date.
3) There is a low income discount for residential customers who provide proof of participation in the Medicaid Program by a permanent resident in the household. The discount is 30% off the water base rate, 30% off the electric base rate, and 20% off the wastewater rate per billing cycle. To apply, email a copy of your Medicaid card or award letter to email@example.com, or bring it by the Customer Care drive thru located at 300-1 Industrial Ave.
The Salvation Army works on a referral basis only from agencies such as SVdP and The Caring Place. If the referral is accepted, the Salvation Army can assist with rent, utilities and other basic needs.
Texas Health & Human Services in Georgetown provides Medicaid, CHIP, Food Stamp and Welfare among other services. Medicaid provides health care for low income people. Welfare programs (TANF) give assistance to those who have little or no income. While Supplemental Nutrition Assistance Program (SNAP) or Food Stamps helps low-income families buy food.
The Texas Ramp Project builds wheelchair ramps for older adults and others with mobility issues who can’t afford to buy one. In a few hours on a Saturday morning they give folks the freedom to leave their home again—the home where they want to remain but whose steps have imprisoned them. Ramps are provided without regard to age, gender, religion, race or ethnicity.
The Texas Ramp Project cannot take your referral directly. They do not interact directly with potential clients. You will be MUCH better served if you ask your social worker or healthcare professional to make the referral to the Texas Ramp project using this referral link provided above, as he or she will already have a working relationship with us, and will already have established your physical and financial need.
Catholic Charities provides counseling services, natural disaster relief services and immigration services, including assistance for refugees as well. They administer a grant program for veterans and their families as well as utility assistance programs (electric and ATMOS gas) when funds are available.
See above for COVID-specific assistance.
The Vincentian Family Center is a donation center and thrift store operated by the St. Vincent de Paul Society of Austin. Food pantry available on Saturday. Please verify times.
The Georgetown Project fosters connectivity and relationship building among organizations serving children, youth and families so that true collaboration is possible. The 35-plus agencies and organizations involved with The Georgetown Project Collaborative for Children and Youth represent a strong, interconnected service community that maps local resources, identifies needs and gaps in services, and networks to fill the gaps for families. Direct program services include: After School Action Program (ASAP), Assets In Action, Bridges To Growth Parent Center, Community Interaction Partnership (CIP), Kid City and The NEST Empowerment Center & Host Home.
Sacred Heart Clinic provides outpatient health services, prescriptions as well as limited dental services and vision to the uninsured/underinsured.
Bluebonnet Trails Community Services provides help to those with mental health concerns. Their mission includes the provision of valued services to adults with serious mental illness, to children and adolescents with serious mental illness or emotional disorders, autism or pervasive developmental disorders, to persons with developmental disabilities, and to infants and toddlers with developmental delays.
Bluebonnet Trails is offering free COVID-19 Virtual Counseling M-F 8:00-5:00. Call 800-841-1255
Worries and anxiety and its impact can be overwhelming. Social distancing makes it even more challenging. Learn ways to cope. Refer to the Mayo Clinic info at: https://www.mayocns/coronavirus/in-depth/mental-health-covid-19/art-20482731
Social distancing is specifically hard on kids. Understand how to help your child deal with loneliness. Refer to the Mayo Clinic info at: https://www.mayoclinic.org/diseases-conditions/coronavirus/in-depth/help-kids-cope-with-loneliness-covid19/art-20490135
Williamson County Health District provides medical services for uninsured/under-insured children and adults. See also for: Disease Control, Emergency Preparedness, Environmental Health, Wellness/Health Education, Health Services, Social Services, WIC & Community Nutrition.
See also: Texas Health & Human Services
Goodwill Job Center assists any job seeker to find work, prepare resumes, prepare for interviews and provide work clothing if needed. Certificate education programs (such as CDL or CNA) are available for free to those that qualify.
Texas Workforce Commission helps Texans find jobs, file for unemployment benefits, etc.
See below for links to jobs search tools as well as Texas Job Dept another search tool: https://www.texasjobdepartment.com/job-search/?utm_medium=undefined&utm_source=undefined&dcaise=1
Capital IDEA provides financial support and extensive professional guidance to motivated, nontraditional students who want to earn more and move up in a great career. With many community partners, like Austin Community College, they stand committed to providing individuals the opportunity and support they need to earn a degree and get started in a promising career.
Texas Health & Human Services department of aging and disability services provides medical services for uninsured/underinsured children and adults.
Family Eldercare provides help to people 60+ and people 18 years+ with disabilities and their caregivers to get access community services. They provide services to prevent abuse, neglect, and financial exploitation of elders and adults with disabilities. Among their services,, they provide in-home care services (care attendants, homemaker, companion, meal prep, personal assistance, telephone program, social and educations sessions/support, brain aerobics, in-home counseling, transportation services, certified guardianship, money management, service coordination. “Lifetime connections without walls” is a telephone program that provides opportunities for seniors to connect with others in their community and across the country via social and educational sessions. See their website for more information.
Williamson County Veteran's Services provides eligible veterans, dependents and survivors direct and general support and assistance in obtaining all benefits to which they are entitled from the U.S. Department of Veterans Affairs, state of Texas and Williamson County.
The National Alliance on Mental Health offers help to those struggling through difficult times, such as loneliness and isolation. The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health conditions, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance The NAMI HelpLine can be reached Monday through Friday, 10 am–6 pm, ET.
ARCIL in Round Rock provides information on community resources available for people with disabilities including: transportation, housing, education, attendant services, employment services, life skills education, etc. It also assists with social security disability application, and helps with nursing home transition program.
Allsup assists people with filing for disability benefits, SSDI. Allsup can also help people go back to work, if and when they have medically recovered.
Hope Alliance offers crisis intervention to victims of domestic violence, sexual assault and other violent crimes. Hope Alliance has a 24-hr hotline.
Faith in Action serves the senior adult community with transportation to medical appointments, grocery shopping, and personal errands as well as other support services.
Email address: www.faithinactiongt.org
The People’s Lawyer website is filled with legal information regarding issues important to Texans, such as: landlord/tenant law (for example, renting issues such as having a formal written lease, refusal of landlord to rent to families with children, refusing rent to handicapped persons, forcing landlords to fix things, lockouts, breaking a lease, legal grounds for eviction). Other topics include: auto accident, disaster rip-offs, bankruptcy, credit reports and identity theft, debt collection, do not call lists, insurance, overtime rules, scam alerts, small claims court, and more.
Assistance League of Georgetown works to help the lives of children and adults through their community programs: Operation School Bell, Reading & More, New Friends, Scholarships and Assist a Teacher.
CARTS provides needed medical trips for dialysis and other critical medical needs for pre-scheduled trips. Rides for qualified paratransit riders can be requested online or through the CARTS Reservation Center by calling (512) 478-7433.
CARTS delivers transportation tailored specifically for each of the one hundred and sixty-nine communities it serves, including the non-urbanized areas of Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Travis and Williamson counties. Our service area is shown on the map on the website. Click on a service icon to find more specific route maps and see how we can take you to where you need to go. You can always contact our call center at 512-478-RIDE (7433) to see if you are in our service area.
GoGeo transit serves Georgetown with four fixed routes and paratransit service. Passes can be purchased with exact change on the bus or (at the Georgetown Public Library when open). Credit cards will be accepted at the library as well. One-way fares are $1. An unlimited day pass for GoGeo is $2. See their website for more info.
NEW: Seniors age 65 and older who reside in the Georgetown city limits can now bypass the eligibility process and sign up for our GoGeo limited paratransit service with a phone call. If you are a current limited paratransit customer or age 65 and older, you will not be required renew your eligibility.
The City’s limited paratransit service, which is run by CARTS as a subcontractor for CapMetro, provides curb-to-curb service from 7 a.m. to 7 p.m. Monday through Friday. Eligible riders pay $2 each way and must make a reservation by 4 p.m. the previous day. Reservations can be made online here or by calling 512-478-RIDE (7433).
Eligibility and screening for the limited paratransit services are provided, through a paper application, by the Capital Area Rural Transportation System. Click here for the PDF application. Georgetown residents age 65 and older do not have eligibility requirements.
Provides assistance to low-income individuals to pay for basic telephone service. Consumers who qualify based on federal or state-specific eligibility criteria can obtain discounted or free phone service through the Lifeline Assistance program. Assurance Wireless provides eligible consumers with free monthly data, unlimited texting, free monthly minutes plus a free Smartphone.
This website is a great resource www.findhelp.org. Enter your zip code to find food assistance, help paying bills and other free or reduced cost programs, including COVID-19 programs. There are many other topics including housing, goods, health, legal, care, education and work.
Lone Star Circle of Care provides healthcare, dental care, mental health, hearing and vision care assistance to low-income individuals and families that quality.
Texas Health and Human Services offers among other services, support for families and friends caring for older adults giving caregivers relief from caregiving (respite care), emergency response system, and adaptive equipment for personal safety. See their website for a full list of services.
Community Action provides free education courses for those that qualify. Classes offered may change. In the past the following classes have been offered: English and a Second Language (ESL), High School Equivalency (HSE), Certified Nursing Assistant, Phlebotomy, and HVAC.
Certified Nursing Assistant – Georgetown – July 12 – August 23- https://bit.ly/cnawilco
Medical Administrative Assistant – Taylor TX – July 19 – October 20 - https://bit.ly/cmaataylor
Certified Nursing Assistant for English language learners – Taylor, TX – July 12 – August 26 - http://bit.ly/wilcoeslcna
The Habitat for Humanity Williamson County Home Repair Program helps qualified homeowners make critical home repairs that reduce health or safety hazards or improve weatherization.
To find out more visit https://williamsonhabitat.org/repair-my-home/ or call (512) 863-4344
SAN GABRIEL PREGNANCY AND PARENTING PROGRAM
Our team of Parent Advocates and Parent Educators are ready to walk with you through your pregnancy and parenting journey. Services are available for expectant mothers or parents of a child O-36 months of age. All services are offered in English and Spanish and are completely confidential.
Contact via email @ Karen-Candelas@ccctx.org
ANNUCIATION MATERNITY HOME - For young women in crisis pregnancies and their children, we offer exceptional housing, educational opportunities, and access to health services to empower them in their journey toward independence.
Telephone- (512) 864 –7755
Toll Free : (877) 71-HAVEN
THE RATHGEBER CENTER FOR FAMILIES- The Salvation Army Rathgeber Center for Families is a 212 bed shelter and a safe-haven for families experiencing homelessness in our community.
This program provides:
- Temporary shelter
Residents also receive:
- 100% housing focused client directed case management services
- Full service rapid rehousing programs on-site to assist clients
- Employment assistance and skills training
- Outsourced childcare
- Child and family therapist
- Computer learning center
- Teachers and tutors
- Private bathrooms in each room
- Laundry facilities
Please call for more information @ 737-256-6926
FOUNDATION FOR THE HOMELESS- Foundation for the Homeless provides families experiencing homelessness hope, opportunity, and solutions while also promoting the dignity of individuals who experience homelessness.
If you are seeking services:
Foundation for the Homeless accepts client referrals from the Austin/ Travis County Continuum of Care Coordinated Entry Assessment list. This list is created and managed by Ending Community Homelessness Coalition (ECHO).
In order to be considered for Foundation for the Homeless services, individuals must complete the Coordinated Assessment and be referred to us by Echo
Please contact one of the agencies on the link below to set an appointment for completion of the assessment. FFH does not do coordinated assessments.
Helping Hands of Georgetown assists those in need with a mobile food pantry and brown bag meals as well as some limited financial support. Monday - Thursday weekly the Helping Hands office is open from 10-3pm. The Helping Hands office is located @ 107 Halmar Cove, Ste. 232. The office phone # is 512-688-3595 and their website is helpinghandsgtx.org
Mobile Food Pantry Locations -(please call the Helping Hands office to confirm locations and times)
HOPE (Healthy Options Program for the Elderly)
The purpose of the Healthy Options Program for the Elderly (HOPE) is to reduce hunger among low-income seniors age 55 and older by providing them with free monthly distributions of nutritious food. Each month, HOPE clients receive 15-20 pounds of shelf-stable grocery items to supplement their diets. Administered through the Central Texas Food Bank in Austin. For Williamson County to apply for this service please call the Round Rock Serving Center @ 512.244.2431 .
Coverage Area: This program covers residents of the following cities: Andice, TX, Bartlett, TX, Florence, TX, Georgetown, TX, Granger, TX, Jarrell, TX, Jonah, TX, Schwertner, TX, Walburg, TX and Weir, TX.
Proof of Income:Required.
ROUND ROCK AREA SERVING CENTER
The Serving Center offers many programs and services: The Community Gardens, clothing and furniture vouchers, Computer for Kids, Keep Round Rock Warm, alternative loan repayment program and financial assistance (utilities, rent, prescriptions, transportation & temporary lodging). We are here to support families in crisis and depend on your support to care for our community. Apply for assistance online via https://www.rrasc.org/request-assistance/ or reach them by phone at 512.244.2431.
HEAVEN'S HARVEST FOOD PANTRY
River of Life Church ( 6040 Airport Rd. Georgetown) offers food assistance to those in need. Assistance is given by appointment only. Please call or leave a message for Pastor Paul Vincent at:
HOUSING AUTHORITY OF THE CITY OF GEORGETOWN
At Housing Authority of the City of Georgetown they offer numerous classes and activities to families, in addition they enable disabled and elderly residents to remain living independently and/or to age in place. These include nutritional and health classes; exercise groups; medical, hearing and prescription medications screenings; defensive driving; financial literacy as well as classes about issues such as identity fraud, etc. They have computer labs for resident use and offer computer classes with one on one computer tutors. These are also used for job search and resume building as well as email access and to use as a medium for contacting family members. They partner with various Home Health Care agencies and churches to provide assistance to our residents with household duties and yard work. They host family activities in partnership with the Georgetown Church of Christ, the First Baptist Church of Georgetown, Celebration Church and annually partner with the Boys and Girls Club as well as the Stonehaven Senior Center to celebrate holidays, new resident dinners, Neighborhood night out events and other activities.
Helping those who cannot afford to bury their loved one by offering payment plans and potentially discounted rates.
Phone - 512-869-8888
SLEEP IN HEAVENLY PEACE
Sleep in Heavenly Peace -If your child is sleeping in unwanted conditions like the floor, sofa, or even in bed with mom/dad or siblings SHP may be able to assist. Visit the link below to request your free single twin bed or free twin bunk bed.
HABITAT - Restore Appliances- The ReStore is a discount home improvement store and donation center. With locations in Austin and San Marcos, the ReStore is committed to increasing the community’s access to low-cost building materials and home improvement supplies, diverting valuable, reusable items from the landfill, and supporting Austin Habitat for Humanity’s affordable housing programs in the five counties it serves.